Privacy Policy

Light Wellness & Treatment Center ("Light Wellness," "we," "us," or "our") is committed to protecting your privacy and personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website lightwellness.website or interact with our services.

Information We Collect

Information You Provide

We may collect personal information that you voluntarily provide when you:

• Contact us by phone, email, or through our website
• Request information about our treatment programs
• Submit an insurance verification request
• Enroll in treatment at our facility
• Subscribe to our newsletter or blog

This information may include your name, phone number, email address, mailing address, insurance information, and health-related information you choose to share during initial inquiries.

Information Collected Automatically

When you visit our website, we may automatically collect certain information including:

• IP address and general location data
• Browser type and version
• Operating system
• Pages visited and time spent on each page
• Referring website or search terms
• Device information

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested information
• Verify insurance coverage and process admissions
• Provide and improve our treatment services
• Communicate with you about treatment options and services
• Comply with legal and regulatory requirements
• Analyze website usage to improve user experience
• Send relevant health and recovery resources (with your consent)

HIPAA Compliance

Light Wellness & Treatment Center complies with the Health Insurance Portability and Accountability Act (HIPAA) and all applicable federal and state regulations regarding the protection of Protected Health Information (PHI).

Protected Health Information

Any health-related information you provide as part of the treatment process is classified as Protected Health Information (PHI) and is subject to additional protections under HIPAA, including:

• PHI is stored securely using industry-standard encryption
• Access to PHI is limited to authorized personnel only
• PHI is never shared with third parties without your written consent, except as required by law
• All staff receive regular HIPAA training

42 CFR Part 2 Compliance

As a substance abuse treatment facility, Light Wellness also complies with 42 CFR Part 2, which provides additional federal protections for substance abuse treatment records. Your treatment records receive the highest level of confidentiality protection available under law.

Your Rights Regarding Health Information

Under HIPAA, you have the right to:

• Request access to your medical records and treatment information
• Request corrections to inaccurate health information
• Request restrictions on certain uses and disclosures of your PHI
• Receive an accounting of disclosures of your PHI
• Request confidential communications through specific methods
• File a complaint if you believe your privacy rights have been violated

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your consent: When you provide written authorization
• For treatment: With healthcare providers involved in your care
• For payment: With insurance companies to process claims (with your authorization)
• As required by law: When compelled by court order, subpoena, or mandatory reporting requirements
• Service providers: With trusted third-party service providers who assist in operating our website, subject to confidentiality agreements

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Improve website functionality and content

You can control cookie settings through your browser preferences. Disabling cookies may affect some website functionality.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• SSL/TLS encryption for data transmission
• Secure servers and databases
• Access controls and authentication requirements
• Regular security assessments and updates
• Employee training on data protection practices

While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security but take all reasonable precautions.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

Contact for Privacy Concerns

If you have questions about this Privacy Policy, wish to exercise your rights regarding your personal information, or have concerns about how your data is handled, please contact our Privacy Officer:

Light Wellness & Treatment Center
Privacy Officer
5704 Avalon St
Jurupa Valley, CA 92509
Phone: (951) 332-4390
Email: [email protected]

If you believe your privacy rights have been violated, you may also file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights.